Privacy Policy

Information we collect

When you submit our contact form or request a quote, we collect the details you provide, typically your name, company, email address, phone number, and the message or product requirements you send us. We do not ask for payment card details on this website; billing is handled separately once an order is confirmed.

We also collect standard technical data automatically (such as your browser type, device, and pages viewed) through analytics tools to understand how our site is used.

How we use your information

We use your information to respond to your enquiries, prepare and send quotations, fulfil and deliver orders, provide customer support, and improve our products and website. We may contact you about your enquiry using the phone number or email you provide.

Cookies and analytics

Our website may use cookies and third-party analytics services (such as Google Analytics and Microsoft Clarity) to measure traffic and improve the browsing experience. You can control or disable cookies through your browser settings; some features may not work as intended if cookies are disabled.

How we share information

We do not sell your personal information. We share it only where necessary to serve you, for example with delivery or courier partners to ship your order, or with trusted service providers who help us operate our business, and only to the extent required. We may also disclose information where required by law.

Data retention and security

We keep your information only as long as needed for the purposes described above or as required by law, and we take reasonable measures to protect it against unauthorised access, loss, or misuse.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of marketing messages at any time.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised date.

Contact us

Shahid Brothers
Masha Allah Plaza, 33 Nisbat Road, Anarkali Bazaar, Lahore 54000, Pakistan
Phone: 0300 4481252, 0321 4481252
Email: [email protected]